🔁 Returns & Refund Policy
Shop with Confidence at JerseysTeams.com
We want you to be fully satisfied with your purchase. If you're not happy with your jersey for any reason, we're here to help.
✅ Return Eligibility
You may return any jersey within 30 days of delivery if it meets the following conditions:
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The jersey is unused, unwashed, and unworn
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The original tags and packaging are intact
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The item is in resellable condition
📦 We do not accept returns for personalized/customized jerseys unless the item is defective.
💸 Refund Process
Once we receive your return, we will:
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Inspect the item
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Process your refund within 5 business days
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Refund the original payment method (via Shopify Payments)
You’ll receive a confirmation email once the refund has been issued.
🔁 Exchange Option
If you ordered the wrong size or want a different jersey, we recommend:
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Returning your original item
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Placing a new order for the correct item
🚚 How to Return a Jersey
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Email us at support@jerseysteams.com with your order number and reason for return.
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We’ll send you return instructions and a return address (nearest to your location: London, New York, or Casablanca).
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Ship the item back using a tracked shipping method.
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Once received, we’ll process your refund within 5 days.
❌ Non-Returnable Items
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Customized jerseys (name/number/personalization)
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Jerseys that show signs of wear, damage, or alteration
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Items returned after 30 days
🛡️ Damaged or Incorrect Items?
If you received the wrong item or it arrived damaged, contact us within 48 hours of delivery. We’ll fix the issue at no extra cost — including a replacement or full refund.
💬 Need Help?
Reach out anytime:
📧 support@jerseysteams.com